I’ve seen it twice in two different organizations. It’s very difficult to make a change in a scenario where the top management knows better than data, evidence, and the product team.

What’s the cure?


How to avoid this in the future?

I think once you experience it, you will start asking in interviews how much power do the product people in the organization have. If they speak to the customers. If they are the ones to make calls. If they can do more than just shift tickets in the backlog.

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It’s about choosing your battles. In general, I recommend gradual changes, which requires support. I do the following:

1. Feedback direct manager

2. Feedback manager of manager

3. Feedback top management

If after these three feedback levels, you can get no support, decide what’s more important for you, which can leave to search for another challenge.

Keep in mind that such chance is a journey, not a sprint

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Apr 7Liked by Paweł Huryn, David Pereira

Sadly speaking most of the problems mentioned in this article do not happen to product management only. It happens to all departments in an organization when the management adopts top down approach.

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Apr 6Liked by Paweł Huryn, David Pereira

There is nos better word than: Sensacional!

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Excellent piece. One warning sign I’ve seen of BS management is organizations with too much hidden criteria for decision making, when you either don’t know or are not allowed to explain the real criteria behind a product decision. It’s self destructive but too often prevalent.

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Appreciate the raw and real nature of this commentary. Shadow organizations, cross department in-fighting and sabotage pop up when the respective leaders aren’t decisive and direct about Product’s purpose. It’s a massive energy drain for all involved.

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Lovely piece and I fully share the notion though its obviously not so easy to implement the ideal model when working within a bigger organisation that constraints the independent decision making of a product manager.

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I explain the role in one sentence:

Product Manager = mini-CEO

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